Sunwing Revises Refund Policy to Incorporate COVID Non-refundable bookings

Sunwing is pleased to announce that it has reached a new settlement with the Canada Organization Unexpected emergency Funding Corporation (CEEFC) to present funding for shopper refunds.

Consumers with non-refundable bookings whose holidays had been cancelled thanks to the COVID-19 pandemic, and who have gained a long run journey credit rating or opted to use their Get worried Free of charge cancellation waiver and obtained journey vouchers, can now ask for a total refund to their first type of payment.

Advertising and marketing

The new coverage applies to motels, flights and getaway offers booked on or before June 25, 2021 for scheduled vacation from February 1, 2020 onwards.

To request a refund, eligible customers and vacation brokers ought to post a ask for as a result of the on the net COVID-19 refund request type by August 27, 2021. Clients who booked by means of a travel agent or a 3rd celebration need to make contact with their journey agent or third party to ask for a refund journey agent commissions will not be recalled. Common terms and problems will utilize to any refund requests built just after 11:59 p.m. EST on August 27, 2021.

Individuals who will not be suitable for a refund beneath the new policy involve: customers who currently gained a refund, together with a refund from an insurance service provider prospects who obtained a refund from initiating a chargeback, or have a chargeback at this time in development or buyers who transferred their journey credit rating to another particular person not named on the booking.

Prospects who desire to maintain their Sunwing Holidays vacation credit history could do so and can get advantage of incredible personal savings on their long run dream getaway. Upcoming vacation credits are out there for journey up to September 30, 2026.

A lot more information on the refund method and eligibility can be observed on Sunwing’s internet site.